Key numbers:
- 1,500 attendees
- 3x registration booths
- 2x BadgeIt! registration staff
Challenges:
GoSec, a leading cybersecurity conference in Montréal, Quebec, encountered several operational challenges as it expanded its hybrid event format:
- Long Registration Queues: Manual check-in processes led to significant delays, frustrating attendees and straining event staff resources.
- Frequent Badge Printing Errors: Pre-printed badges often contained inaccuracies, such as incorrect names or company details
- Badge Misuse and Security Issues: Instances of badge reuse and unauthorized access to restricted areas posed security concerns
- Limited Post-Event Insights: A lack of detailed analytics hindered GoSec’s ability to understand attendee flow, and plan for future events.
Solutions Implemented & Results:
EPEAK Studio implemented BadgeIt! as a comprehensive, technology-driven solution tailored to address GoSec’s challenges:
- Automated QR Code Check-In: Each attendee received a unique QR code pre-event, enabling swift, error-free check-ins in less than 30 seconds, effectively eliminating long queues.
- Self-Service Badge Printing: On-site kiosks allowed attendees to make real-time corrections to their badges before printing, reducing errors and enhancing the attendee experience.
- Enhanced Security Features: Advanced tracking monitored badge usage and controlled access to restricted areas, preventing misuse and ensuring only authorized attendees could enter.
- Comprehensive Post-Event Analytics: A detailed analytics dashboard provided insights into attendee flow, informing data-driven decisions for future events.
Testimony – Claire Durif, Marketing Revenue Manager, GoSecure:
“BadgeIt! was a savior for this edition of GoSec. After a complicated experience last year, EPEAK Studio quickly identified how to implement their solution. The automated check-in and self-service badge printing streamlined the on-site registration process, while their post-event analytics provided invaluable insights for next year.”
By integrating BadgeIt!, GoSec solved its event registration and badge management issues, achieving faster check-ins, enhanced security, and data-based insights. Partner with EPEAK Studio to elevate your event operations. Contact us today to learn how BadgeIt! can benefit your next event!